QMS Software
Quality Management & Safety Management Systems for organizations of all sizes.

LaunchPad

• Starting point for all Modules
• Designed specifically to promote ownership and interaction in the QMS Provides a shortcut for each individual to personal and specific information about their compliance actions and activities.
• Allows each individual to contribute to compliance improvement ideas across the organization, irrespective of their position or seniority

CA/PA

• Quickly and easily captures deviations, complaints, nonconformances, etc. from all aspects of the business.
• Informs appropriate people of issues specific and relevant to them and consequently helps avoid repeat occurrences of mistakes.
• Provides a mechanism to create workflows matching your needs and integrating with other modules in Q-Pulse
• Encourages a culture of learning and continual improvement and, in doing so, reduces organizational risk.

Documents

• Allows for the efficient and effective management of document change from the initial request through revision of the document, approval, activation and distribution.
• Radically reduces the time in implementing new procedures, by notifying approvers when it’s their turn to approve the document and reminding them if they forget to do so.
• Holds everyone accountable with electronic signatures for approvals, acknowledgements and periodic reviews.
• Extends your controlled documents beyond your organization’s walls via a secure web interface.

Assets

• Sends email reminders before activities become due and sends out escalations when they are overdue based upon a frequency that you determine. Frequency may be based upon a fixed period or upon usage.
• Checklists or procedures may be linked from the Documents Module ensuring you have the most up-to-date document linked to each activity to be performed. Records demonstrating the activity was performed may be attached (i.e. Calibration, Maintenance, etc.) interface.

Suppliers

• Maintains a register of current approved suppliers and a historical record of supplier’s performance.
• Highlights suppliers deemed unsuitable based on previous performance.
• Allows you to develop win/win situations and enhance customer satisfaction.

Customers

• Maintains a register of complaints, compliments and correspondence.
• Reports on customer complaint issues collectively or in isolation.
• Allows organizations and customers to work together to develop win/win situations.
• Contractual documents, records and/or procedures may all be attached to the Customer within this module.

People & Training

• Provides a complete central register of all employees and their training and competence records.
• Enables the planning and scheduling of future quality promotion events including automatic emailing to attendees.
• Allows employee competence gaps to be identified and addressed in a systematic manner.
• The People Module works closely with the Training Courses Module. Job Roles, Competencies & Requirements may be linked together. Applying a Job Role to a Person’s recordautomatically creates a Training Plan for that individual.

Audit

• Manages the complete audit lifecycle from scheduling, planning and conducting, to reporting and following up actions through to conclusion.
• Provides the capability of performing various types of audits including internal audits, supplier audits, record reviews, etc.
• Allows organizations to load existing checklists, referencing standards and providing guidance to the auditor.
• Provides a central repository for all audit information and allows organizations to demonstrate compliance on demand with minimum overheads and disruption.

CA/PA Analysis

• Enables analysis of key CA/PA data and audit findings from every area of the business.
• Contains graphical grouping and trend reports to help identify related issues and improvement opportunities, unlocking benefits for your organization.
• Helps develop an ethos of continuous compliance improvement.

Workload

• Offers a central source to manage and continually monitor QMS actions throughout the organization.
• Enables reporting on completed, outstanding and overdue compliance actions across the system.
• Only relevant information available to each individual to encourage engagement with, and contribution to, the overall success of the organization.

Occurrences (Forms)*

• Provides a mechanism to create your own electronic forms with the ability to add confidential fields and set mandatory reporting timelines.
• When using the corresponding mobile app, forms can be completed from anywhere, attaching and annotating pictures.
• Forms with matching criteria set, will be automatically identified and can be worked together in one process flow. See the Incidents module for more information.
• *Available with the IMS or Enterprise Edition of Q-Pulse

Incidents*

• Provides a way to process a single report (completed form from the Occurrences Module) or multiple reports in a single workflow
• Captures the data, from fields you’ve created, that are important to your organization for analysis and trending
• Incorporates the ability to perform risk assessments throughout the process of addressing the issue
• Allows multiple team members to stay informed and involved with stages of the workflow they are assigned to
• Provides a direct link to the CA/PA Module, initiating or associating issues processed within that module
• *Available with the IMS or Enterprise Edition of Q-Pulse

Incidents Analysis*

• Going beyond CA/PA Analysis, allowing the analysis of fields you’ve created
• Provides the additional benefit of incorporating Operational Data, comparing collected data against data sets such as number of cases, campaigns, jobs, etc within a specified period
• Contains graphical grouping and trend reports to help identify related issues and improvement opportunities, unlocking benefits for your organization.
• *Available with the IMS or Enterprise Edition of Q-Pulse

• Going beyond CA/PA Analysis, allowing the analysis of fields you’ve created
• Provides the additional benefit of incorporating Operational Data, comparing collected data against data sets such as number of cases, campaigns, jobs, etc within a specified period
• Contains graphical grouping and trend reports to help identify related issues and improvement opportunities, unlocking benefits for your organization.
• *Available with the IMS or Enterprise Edition of Q-Pulse
• Services

• Allows your organization to connect other key systems used to Q-Pulse. No additional fees to subscribe to feeds, APIs included with purchase
• APIs minimize the need for duplicate entry of data
• Enables data capture at the point of use, reducing the risk of conflicting or outdated information
• Web services APIs reduce manual interaction by automating how events are triggered in connected systems
• Mobile Apps

• Systematic, organized process to teach and configure the QMS to exact client requirements
• Experienced Quality Managers who know your processes, not only with Q-Pulse but incorporating the foundation of quality principles
• Incorporating industry best practices with each client’s unique circumstances
• Training Services
• Configuration Services
• Validation Services
• Hosting Services

• Academy Product Page
• ECL2 Quick-Create Add-On Product Page
• Risk Product Page
• Web Portal
  • Simple and easy access to the most important Q-Pulse Modules from any computer with an internet connection
  • Ability to create and manage CA/PA Workflows, perform Audits
  • Ability to view and acknowledge Active Documents as well as Approve Draft Revisions from anywhere, WITHOUT a VPN connection.
  • Reporting (Must be using the IMS or Enterprise Edition). Ability to complete electronic forms.